Privacy Policy
Last updated: July 3, 2026
This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from https://br.hollyland.com (the "Store").
This policy complies with the requirements of the General Data Protection Law (Law No. 13.709/2018 — "LGPD").
Personal Information We Collect
When you visit the Store, we automatically collect certain information about your device, including browser data, IP address, time zone, and some of the cookies installed on your device. Additionally, as you browse the Store, we collect information about the pages or products that you view, what websites or search terms directed you to the Store, and information about how you interact with the Store. We call this automatically collected information "Device Information".
We collect Device Information using the following technologies:
- "Cookies" are data files placed on your device or computer, often with an anonymous unique identifier. For more information about cookies and how to disable them, visit http://www.allaboutcookies.org.
- "Log files" track actions on the Store and collect data such as your IP address, browser type, internet service provider, referring/exit pages, and date/time stamp.
- "Web beacons," "tags," and "pixels" are electronic files used to record information about how you browse the Store.
In addition, when you make or attempt to make a purchase from the Store, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card number), email address, and phone number. We call this information "Order Information."
When we mention "Personal Information" in this Privacy Policy, we are referring to both Device Information and Order Information.
How we use your personal information
We use the Order Information we collect to process orders placed on the Store (including payment processing, arranging for shipment, and sending invoices and/or order confirmations). In addition, we use this Order Information to:
- Communicate with you;
- Analyze our orders for potential risk or fraud;
- When in accordance with the preferences you have shared with us, provide information or advertising relating to our products or services.
We use the Device Information we collect to help us identify potential risk and fraud (in particular, your IP address) and, more generally, to improve and optimize our Store (for example, by generating analytics about how our customers browse and interact with the Store and to evaluate the success of our marketing and advertising campaigns).
Legal bases (LGPD): The processing of Order Information is carried out on the basis of contract execution and legitimate interest (fraud prevention). The processing of Device Information is carried out on the basis of legitimate interest (Store improvement and security). Marketing communications are sent based on your consent.
Sharing your personal information
We share your Personal Information with third parties to help us use it as described above. For example:
We use Shopify to operate our online store — you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.
We use Google Analytics to help us understand how our customers use the Store — you can read more about how Google uses your Personal Information here: https://www.google.com/intl/pt-BR/policies/privacy/. You can also opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to protect our rights.
Behavioral Advertising
As described above, we use your Personal Information to deliver targeted advertisements or marketing communications that we believe may be of interest to you. For more information on how targeted advertising works, you can visit the Network Advertising Initiative's ("NAI") educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of targeted advertising via the links below:
- Facebook: https://www.facebook.com/settings/?tab=ads
- Google: https://www.google.com/settings/ads/anonymous
- Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance's opt-out portal: http://optout.aboutads.info/.
Your Rights (LGPD)
Under the LGPD, you have the right to:
- Confirm the existence of the processing of your personal data;
- Access the personal information we hold about you;
- Request the correction of incomplete, inaccurate, or outdated data;
- Request the anonymization, blocking, or deletion of unnecessary, excessive, or unlawfully processed data (in violation of the LGPD);
- Request the portability of your data to another provider;
- Revoke your consent at any time when the processing is based on this hypothesis.
To exercise any of these rights, please contact us at the email address below.
International Data Transfer
Your information may be transferred to and processed outside of Brazil, including Canada, the United States, and other countries where our service providers maintain servers. By using our Store, you consent to this transfer.
Data Retention
When you place an order in the Store, we keep your Order Information in our records unless and until you request the deletion of this information.
Minors
This Store is not intended for individuals under the age of 14 (fourteen). We do not intentionally collect information from children under the age of 14.
Changes
We may update this privacy policy periodically to reflect, for example, changes in our practices or for other operational, legal, or regulatory reasons.
Contact
For more information about our privacy practices, if you have questions or wish to make a complaint, please contact us by email: [store.br@hollyland.com].
You also have the right to lodge a complaint with the National Data Protection Authority (ANPD): https://www.gov.br/anpd.
